These Terms & Conditions govern your access to and use of the era88 platform. By registering an account or placing any wager on era88, you confirm that you have read, understood, and agreed to be bound by every clause in this document. Please read carefully before proceeding.
Important: By accessing era88 or creating an account, you enter into a legally binding agreement with era88 and its operating entity. If you do not agree to these Terms & Conditions in full, you must immediately cease using the platform. era88 reserves the right to suspend or terminate any account found to be in breach of these terms.
In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:
| Term | Meaning |
|---|---|
| "era88" / "We" / "Us" / "Our" | The era88 platform, its operating entity, and all subsidiaries or affiliates involved in the provision of gaming and betting services accessible at era88.cam. |
| "Platform" | The era88 website, mobile-optimised interface, and any associated software or applications through which gaming services are delivered. |
| "Player" / "You" / "Your" | Any natural person who accesses, registers on, or uses the era88 Platform for any purpose, including placing wagers or playing casino games. |
| "Account" | The personal gaming account opened by a Player on the era88 Platform, uniquely identified by a username and secured by a password. |
| "Balance" | The total of real-money funds and eligible bonus funds credited to a Player's Account at any given time, denominated in Indonesian Rupiah (IDR). |
| "Bonus Funds" | Promotional credits, free-spin winnings, or any other non-cash incentive credited to a Player's Account subject to wagering requirements. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawals are processed, in accordance with internationally recognised due-diligence standards. |
| "Wagering Requirement" | The minimum total betting turnover a Player must achieve before Bonus Funds or winnings derived from Bonus Funds become eligible for withdrawal. |
| "Services" | All gaming products offered on the Platform, including but not limited to sportsbook betting, live casino, slots, and crash games. |
Access to and use of the era88 Platform is strictly limited to individuals who meet all of the following criteria:
era88 reserves the right to request proof of eligibility at any time. Accounts that cannot satisfy eligibility requirements will be suspended pending review. Any winnings accumulated during a period of ineligibility are subject to forfeiture.
To access real-money Services on the era88 Platform, you must register a personal Account. The following rules apply to Account registration and maintenance:
Each Player is permitted to hold exactly one Account on the era88 Platform. Opening, operating, or benefiting from multiple Accounts — whether under the same or different identities — is strictly prohibited and constitutes grounds for permanent account closure and forfeiture of all balances across all associated accounts.
You must provide complete, accurate, and current information during registration, including your legal full name, date of birth, country of residence, and a valid email address. You are responsible for keeping this information up to date. era88 is not liable for service disruptions, failed withdrawals, or other consequences arising from inaccurate account information provided by the Player.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. era88 strongly recommends enabling two-factor authentication (2FA). Any activity conducted through your Account while your credentials are in use — regardless of whether you personally authorised it — is your responsibility unless you have promptly notified era88 of an unauthorised access event.
You may request account closure at any time by contacting era88 Customer Support. era88 reserves the right to close or suspend any Account at its sole discretion, including but not limited to cases involving suspected fraud, money laundering, bonus abuse, or breach of these Terms. In the event of closure for cause, era88 may withhold pending withdrawals pending investigation.
era88 operates a mandatory Know Your Customer (KYC) programme in line with internationally recognised anti-money-laundering (AML) and player-protection standards. KYC verification is required before any withdrawal is processed.
Players based in Indonesia may submit any of the following as primary identity documents:
era88 may additionally request proof of address (e.g., a recent utility bill or bank statement issued within the last three months) and proof of payment method ownership (e.g., a screenshot of your BCA, BRI, BNI, or Mandiri mobile banking screen showing your name and account number).
KYC submissions are reviewed by era88's compliance team within 1–3 business days under normal circumstances. During peak periods (including Lebaran and Ramadhan), processing times may be extended. You will be notified by email once your KYC status is updated. Withdrawals remain on hold until KYC is fully approved.
era88 does not share KYC documents with third parties except where legally required or necessary to complete a payment. All documents are handled in accordance with our Privacy Policy. You may review our data handling practices at era88 Privacy Policy.
era88 supports the following deposit and withdrawal channels for Players in Indonesia. All transactions are processed in Indonesian Rupiah (IDR) with no conversion markup:
The minimum deposit amount is Rp 25.000. The minimum withdrawal amount is Rp 50.000. Maximum single-transaction withdrawal limits vary by payment method and account verification tier; verified accounts (full KYC) enjoy higher daily withdrawal limits. era88 reserves the right to adjust these limits with notice posted on the Platform.
Deposits made via supported bank transfer and e-wallet channels are credited to your Account balance within 30 seconds to 5 minutes under normal network conditions. era88 is not responsible for delays caused by third-party payment processors, bank maintenance windows, or system outages outside era88's control. If a deposit does not appear within 30 minutes, contact Customer Support with your transaction reference.
Withdrawal requests submitted by verified Players are processed within the following indicative timelines:
Withdrawals may only be made to a payment method registered in your own name. era88 does not process withdrawals to third-party accounts under any circumstances. Withdrawal requests submitted outside banking hours may be processed on the next available banking day.
The era88 Platform operates exclusively in Indonesian Rupiah (IDR / Rp) for all Player-facing transactions. era88 does not accept deposits in USD, EUR, or any other foreign currency directly. Players are responsible for any currency conversion fees applied by their own bank if they attempt to fund their Account through a non-IDR channel.
Anti-Money-Laundering Notice: era88 is obligated to report suspicious financial activity to relevant authorities. Any attempt to use the Platform for money laundering, structuring, or any other financial crime will result in immediate account suspension, forfeiture of all funds, and referral to law enforcement.
All bonuses and promotional offers made available by era88 are subject to specific terms published alongside each offer. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion's terms prevail for the matters they address; these general Terms prevail for all other matters.
Unless explicitly stated otherwise, all Bonus Funds credited to a Player's Account are subject to a wagering requirement before becoming eligible for withdrawal. The applicable wagering multiplier and qualifying game categories are stated in the relevant promotion's terms. Bets placed on certain game types (including but not limited to low-margin table game strategies) may contribute at a reduced rate or not at all toward wagering requirements.
era88 maintains a zero-tolerance policy toward bonus abuse. Prohibited conduct includes but is not limited to: opening multiple accounts to claim a bonus more than once; using low-risk or arbitrage betting strategies designed to extract bonus value without genuine risk; coordinating with other Players to exploit promotional mechanics. era88 reserves the right to void bonuses, cancel winnings, and permanently close accounts where abuse is identified.
Bonus Funds and associated free spins not used within the validity period stated in the relevant promotion's terms will expire automatically and be removed from the Player's Account without notice. era88 is not obligated to reinstate expired bonuses under any circumstances.
era88 runs seasonal promotional campaigns timed to significant events in the Indonesian calendar, including Ramadhan, Idul Fitri, Indonesian Independence Day (17 August), and Chinese New Year (Imlek). These promotions are subject to individual terms published at the time of launch. era88 reserves the right to modify or withdraw any promotion at any time without prior notice.
All sportsbook bets are subject to the specific rules of the relevant sport and market as published on the Platform. era88 covers BRI Liga 1, Timnas Indonesia fixtures (Piala AFF, FIFA World Cup qualifiers), EPL, La Liga, Serie A, Bundesliga, Champions League, and other major competitions. Bets are accepted at the odds displayed at the time of placement. era88 reserves the right to void bets in the event of obvious pricing errors, data feed failures, or events that are subsequently deemed void by the relevant governing body.
Live casino games are operated by licensed third-party studios including Evolution Gaming and Pragmatic Play Live. Game results are determined by the studio's certified Random Number Generators (RNGs) and/or live physical outcomes (cards, roulette wheels). era88 is not responsible for studio-side technical failures; in the event of a disconnection during a live game hand or round, the outcome will stand as determined by the studio's system log.
Slot games on era88 are provided by licensed studios including Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft, and Spribe. Published Return to Player (RTP) percentages reflect the theoretical long-run average and do not guarantee individual session outcomes. Progressive jackpot amounts fluctuate and are not guaranteed at the displayed value at the time of play.
Crash game titles on era88 — including Aviator by Spribe — use provably fair algorithms. Players may independently verify the fairness of any completed round using the seed values published on the Platform. era88 guarantees that no outcome is manipulated by the Platform or its operators. Cash-out instructions received after a round has concluded will not be processed.
era88 is committed to promoting responsible gaming. We provide all Players with the following self-management tools, accessible from within the Platform dashboard:
If you are concerned that gambling is negatively affecting your life or the lives of people around you, era88 urges you to contact our Customer Support team immediately. Our Indonesian-speaking agents are available 24/7 via live chat. For further information, please visit our Responsible Gaming page.
Gambling should be entertainment, not a source of income or a way to recover financial losses. era88 enforces a strict 21+ only policy and supports every Player's right to play within their means.
The following conduct is strictly prohibited on the era88 Platform. Violation of any item in this list may result in immediate account suspension, forfeiture of balance, and referral to appropriate authorities:
All content on the era88 Platform — including but not limited to the era88 name and logo, website design, software, graphics, text, game interfaces, and promotional materials — is the exclusive property of era88 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial gaming purposes. You must not reproduce, distribute, modify, create derivative works from, or reverse-engineer any part of the Platform without era88's prior written consent.
To the fullest extent permitted by applicable law, era88's aggregate liability to any Player arising out of or in connection with these Terms, the Platform, or the Services — whether in contract, tort, statute, or otherwise — shall not exceed the total net deposits made by that Player in the 30-day period immediately preceding the event giving rise to the claim.
era88 shall not be liable for any of the following categories of loss, even if era88 has been advised of the possibility of such loss:
Nothing in these Terms limits era88's liability for fraud, gross negligence, wilful misconduct, or any other matter that cannot be limited or excluded by applicable law.
era88 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions by reference. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy. era88 does not sell personal data to third parties. Data is shared only where necessary to process payments, conduct KYC verification, or comply with legal obligations.
era88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players by email and/or via a notice displayed on the Platform no fewer than 7 days before the changes take effect, except where a shorter notice period is required by law or to address an urgent security concern. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which era88's operating entity is incorporated and licensed. Any dispute arising out of or in connection with these Terms that cannot be resolved through our Customer Support escalation process will be referred to binding arbitration under the rules of a recognised international arbitration body, with proceedings conducted in English. Nothing in this clause limits era88's right to seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or prevent imminent harm.
Players in Indonesia acknowledge that online gambling is subject to local regulatory restrictions. It is each Player's sole responsibility to determine whether accessing the era88 Platform is lawful in their specific jurisdiction. era88 does not represent or warrant that the Services are legal in any particular location.
If you have questions about these Terms & Conditions, wish to raise a dispute, or need to contact era88 for any reason related to your Account or the Services, please reach our Customer Support team through the following channel:
era88 aims to acknowledge all written enquiries within 24 hours (WIB, UTC+7) and to resolve substantive disputes within 14 business days of receipt of all relevant information.
These Terms exist to protect both the platform and our players. Here is a plain-English summary of what you can expect from era88.
Every deposit and withdrawal on era88 is processed over 256-bit SSL-encrypted connections. IDR transactions go directly to and from your own registered bank or e-wallet — never through a third party.
Verified Players receive withdrawals within published timelines. No unexplained holds, no hidden fees. E-wallet withdrawals typically clear within 15 minutes to 2 hours; bank transfers within 1–24 hours.
All crash game outcomes on era88 are cryptographically verifiable. Live casino games run on certified Evolution Gaming and Pragmatic Play Live infrastructure. Slot RTPs are published and independently audited.
era88 enforces a mandatory 21+ age restriction for all Players. KTP and SIM are accepted as identity documents. Accounts that cannot verify their age during KYC will be closed with funds returned.
Every era88 account includes deposit limits, session reminders, cooling-off periods, and permanent self-exclusion. These tools are built into the platform — no separate request is required to activate them.
Our Customer Support team is available around the clock via live chat, with native Indonesian-speaking agents on every shift. Disputes are acknowledged within 24 hours (WIB) and resolved within 14 business days.
If any part of these Terms & Conditions is unclear, our support team is available 24/7. You can also review our FAQ for quick answers, explore our Responsible Gaming tools, or log in to your era88 account.